1. Introduction Gully Loops provides digital music samples and loops. Since our products are digital, there are no physical shipments involved. This policy outlines how we handle the delivery of digital products.
2. Delivery Method 2.1. *Digital Delivery*: All sample packs purchased from Gully Loops are delivered digitally. Upon successful payment, customers will receive an email containing a download link for the purchased sample pack.
2.2. *Email Confirmation*: An email confirmation will be sent to the email address provided at the time of purchase. This email will include a receipt and instructions for downloading the product.
3. Delivery Time 3.1. *Immediate Access*: Access to the download link is typically immediate upon successful payment. However, delivery times may vary depending on the processing time of your payment method.
3.2. *Download Link Validity*: The download link will remain valid for [specify duration, e.g., 30 days] from the date of purchase. We recommend downloading your purchased sample pack as soon as possible.
4. Issues with Delivery 4.1. *Non-receipt of Email*: If you do not receive the email containing the download link within a reasonable time after purchase, please check your spam or junk folder. If the email is not there, contact our support team at [support email] for assistance.
4.2. *Download Problems*: If you encounter any issues while downloading your sample pack, such as broken links or incomplete downloads, please contact our support team at [support email]. We will provide assistance to ensure you receive your purchased product.